crisis

Fail To Prepare…..
Volcano reupting at night

Fail To Prepare…..

Fail To Prepare….. It’s an old adage but it’s surprising how few organisations take Benjamin Franklin’s quote seriously enough to put his advice into practise. Of course it is tough for organisations like smaller businesses and charities which don’t feel they have the time or money to spend on training. Unfortunately though, when it comes…

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1707 2560 Gail Downey
Reputation, Reputation, Reputation
Conference speaker

Reputation, Reputation, Reputation

If the person you knew the least in your organisation could do the most damage to its reputation, would you treat them differently? If the answer is yes, then maybe this year is the time to think about how you communicate with them – particularly around the issue of cyber security. We’re all only one…

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1707 2560 Gail Downey
Why CEOs need a critical friend
Writing on whiteboard

Why CEOs need a critical friend

No matter how confident you are at doing your job and no matter how high level that role is, it is natural to feel apprehensive about doing media interviews. Even if you, as a CEO, have done dozens of interviews, there will still be an adrenaline rush once the camera/radio microphone is switched on. If…

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2560 1709 Gail Downey
You Can’t Put Lipstick on a Pig
Broken piggy bank

You Can’t Put Lipstick on a Pig

I don’t know where the phrase “You Can’t Put Lipstick on a Pig” originated, but for animal lovers out there, including myself, I want to reassure you I have never tried. Unfortunately that can’t be said for some businesses, organisations and even PR and Marketing agencies. Their unsuccessful attempts to make something ugly look more…

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2560 1707 Gail Downey
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